Options available for payment.

Phone Credit / Debit Card Orders
Details are processed through Streamline Merchant Services.
• You will receive a printed pdq receipt along with your invoice via post.
• Your card details are destroyed following the transaction.

Paypal
We can send you a link to an invoice prepared by us to allow you to pay online using the Paypal facilities.

Bank Transfer
By arrangement, we can accept bank transfers to the Earthtools account.

Cheque
Call us old fashioned.. we still accept cheques. Please post with your order requirement to our main office:
Earthtools Ltd
Mayfair House
Lurke Street
Bedford
MK40 2HY

Delivery (UK)
Following clearance of funds (straight away if paying by Credit/Debit card) we will prepare your order for despatch, or if you have specified a delivery date this will be logged into our system.
As stated, we will deliver the chosen products to your desired location within the UK in four working days.

For fireplaces pallet delivery is £69+vat = £81.07
If you order an insert, grate/basket, granite hearth with your fireplace there is no additional cost to delivery charge.

If ordering just an insert or hearth, delivery is £40+vat= £47.00

For grate/baskets delivery is £45+vat = £52.87

Delivery (Europe)
Following payment and clearance of funds your order will be dispatched at the next available opportunity. This usually means a delivery time of approx. 1 week.

Delivery (USA)
We arrange transport to Dockside. Any import tax or duty due on imported products is payable by the buyer upon collection.
Please allow up to four weeks for delivery
For USA customers we can arrange direct payment to our supplier, letting you avoid the vat charge.

Guarantee
We are so sure you will be delighted with the fireplaces we supply, we are offering a 7 day money back guarantee.
If you are not happy with your fireplace you can return it within 7 days, in the original condition and in the original packaging, for a full refund.

Privacy Policy
Earthtools and our associated suppliers will not disclose buyers' information to third parties.